The ShoreTel Solution for Mobile Workers - Enterprise Anywhere
The new enterprise is no longer confined to a fixed location - it is
a fluid and dynamic system that redraws its boundaries on a daily basis.
Business occurs spontaneously, wherever workers happen to be - at a branch
office, in a hotel room, or driving on the interstate. A true mobility solution
lets you extend the boundaries of the enterprise while giving your company a
tactical advantage over competitors.
Talk to People, Not Phone Numbers
Mobile workers can assign their extension to their cell and have
calls delivered to them wherever they are located. Once connected, a simple
keystroke gives access to ShoreTel calling features so they can transfer,
conference or otherwise manage their calls.
Teleworkers can relocate their extension to their home telephone. At home,
they use the call manager to make and manage calls, see who is calling, and also
have the comfort of knowing that unanswered calls will be sent to the company
voicemail and not their home answering machine.
True mobility means connecting to others without delays. It means making
employees instantly available to valued customers, regardless of where they are
or the kind of communications device they have with them. True mobility also
means having control over availability - mobile workers decide who can reach
them and when they can be reached.
Mobility Features
Office Anywhere
Assign your work extension to any telephone on the PSTN
Find Me
Never miss an important call again. Callers are announced before you accept a
call, eliminating the time sink created by "junk" calls.
Advanced Call Handling Modes
Customizable call handling modes give ordinary users a professional, efficient
telephone persona - customized for their individual needs.
Calendar-based Call Routing
Unification of desktop telephony with Outlook means that the ShoreTel system can
route your calls on the basis of calendar entries. For example, if Outlook knows
you're in New York all week, it can route calls to your cell phone or a vendor
extension.
Notifications
Customizable notifications give you a "heads-up" on critical calls.
SoftPhone
When no telephone is available, your computer can give you all the capabilities
of your desktop extension - even over wireless networks. SoftPhone can offer
dramatic advantages - especially to businesses with fluctuating staffing needs.
Using SoftPhone, you can add staff without making substantial investments in
formal offices - workers can join the company's telephony network from home
offices or satellite branches. For road warriors, SoftPhone raises the bar on
mobile productivity, whether you're working from remote office in Portland or
from a luxury hotel room in Shanghai.
Dial In/Dial Out *
Dial into your company's 800 exchange to place outbound calls. Secured by an
authentication service, Dial In/Dial Out eliminates exorbitant hotel phone
charges if your cell phone is unavailable, or allows you to save cell phone
minutes if you are not near a land-line phone.
* This feature requires a ShoreTel Converged Conference Bridge
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