ShoreTel Delivers Industry Best Reliability

When your phone system is down, business grinds to a halt.  That's why many companies list reliability as the number one criteria for choosing a phone system.  Well, it just doesn't get any better than ShoreTel.

ShoreTel switch components were designed from the ground up to be highly reliable.  Measured at 32 years MTBF (mean time between failures) you can expect 99.999% uptime from these switches.  That translates to more time doing business and no time dealing with phone problems. 

Each of these switches runs an embedded real-time operating system called VXWorks.  It's the same operating system used in the most demanding applications requiring 100% uptime such as medical devices and heart pacemakers.  And unlike many other vendor's solutions, these switches are 100% solid state devices - there's no hard disk drive to fail.  In fact the only moving part is a fan - and even that is not really necessary at normal room temperatures.

But ShoreTel takes it even one step further because the ShoreTel system is fully redundant.  A unique call control architecture enables switches to communicate with each other and distribute call processing on the network.  For example, if a backhoe cuts a phone trunk and a switch's phone line goes dead, the switch automatically reroutes calls through other switches on the network to compensate, ensuring uninterrupted service.  Distributed call processing eliminates single-point failures - providing a level of reliability exceeding traditional voice systems

Designed for fast and easy setup and maintenance, it takes just minutes to slip a ShoreTel switch into a standard 1U 19" rack space.  Between the ease of physical installation and the simple configuration screens, BlueWave can get your ShoreTel system up and running in hours instead of days.  As you would expect, ShoreTel supports every necessary protocol and type of connection including:  IP phones, analog phones, fax lines, modems, fax servers, DID, DNIS, DTMF, analog trunks and digital T1, E1, and PRI trunks.  You simply won't find a better designed system.

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